Changelog
Every Setaflow release, in order.
- Updates
- 36
- New features
- 22
- Latest version
- 4.4.0
- Last updated
- 16 Oct
October 2026 36
Developer API
Create API keys for your own systems and see how much each key is used, under Settings › Developer API.
Seta AI and AI credits are back
Seta AI is available again, with AI credits on your plan.
Add-on store
Buy add-ons for your plan without changing the plan itself.
MCP server
Connect AI agents to Setaflow through the MCP server.
The Dashboard is back
The Dashboard returns, under Today.
Email in the Inbox
Email is now an Inbox channel, next to WhatsApp.
WhatsApp usernames
A contact’s @username shows on records, tasks, complaints, campaign lists and the contacts table. You can reply to a contact who has no phone number, and Settings has a Business username card.
Channel-aware Inbox
The Inbox knows which channel each conversation is on, and the integrations batch screens are added.
Find a recipient by @username
Campaign search now finds a recipient by their WhatsApp @username.
Missing media is labelled
With coexistence, media that is missing from the WhatsApp Business app is now labelled in the chat.
Replies on Telegram, Instagram and Messenger
Replies on these channels now send as messages, not comments.
Coexistence history
The chat history shows the right sender, and media sent from the WhatsApp app is saved.
Screens follow your plan
Each screen and channel now follows what your plan includes.
Drip campaigns
Send each contact a series of 2 to 6 messages, spaced over hours or days. Also: messaging channels and scheduling.
UTR read from a screenshot
Setaflow reads the UTR from the customer’s payment screenshot, so you don’t type it.
Complaints by email
Customers can raise a complaint by email.
Today, Monday review and the record page
All three were reworked for the owner.
Screens reworked
Lead sources, Inbox, task and complaint panels, contracts, campaigns and the platform screens were reworked.
Settings moves to the profile menu
Settings leaves the sidebar. Open it from your profile menu.
Back navigation and Teams tasks
Better back navigation, and a new layout for tasks in Teams.
Contacts, campaigns and segments are back
Contacts, campaigns, segments and email templates return.
Approve a quote on WhatsApp
Customers can approve a quote straight from WhatsApp.
Reply DONE to close an AMC visit
A technician’s DONE reply on WhatsApp closes the AMC visit.
Razorpay, webhooks and integration requests
Razorpay connect, lead-source webhook setup and integration requests are back.
Pilot term, credit and branch groups
Pilot term and credit, and branch groups for businesses with more than one branch.
Save manual payment details
Save your UPI and bank details in Settings for customers who pay by hand.
Records, Field jobs and complaints
Records and Field jobs, complaints and the settings editors were reworked.
Plan builder asks for a limit
Ticking a feature in the plan builder now asks for its limit.
Visits and jobs on Today
Today shows visits and jobs, and the Monday review has its own settings.
Advances to confirm
Today’s Advances to confirm now uses the same rule as the money list.
Setaflow: three desks
A new sidebar built around the Lead desk, Service desk and Money desk.
Money pages, Certificates and Setup tabs
New money pages, service certificates and the new Setup tabs.
Trade packs, IndiaMART pull and the Monday message
Five starter packs for your trade, the IndiaMART lead pull, and one Monday message.
WhatsApp Embedded Signup
Connect your WhatsApp number from inside Setaflow.
Login lands on Today
Login picks your active organisation first, and after login you land on Today.
Assign, close and snooze
In the Inbox you can assign, close and snooze conversations again.
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