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A starter pack sets up a business for its trade in one step, creating its record types, stages, task types, appointment types and fields. Owners request it; the Setaflow team installs it.

A starter pack is a ready-made setup for one trade, such as Rooftop solar, Lifts and elevators or Fire safety. When it is installed, Setaflow creates the trade’s starting record types, stages, task types, appointment types and fields, all editable afterwards. A new business can start working the same day.


The first time an Owner logs in, Setaflow asks Tell us your business so SetaFlow can set it up.

  1. Under Business type, pick the closest match. If none fits, choose Not sure / something else.
  2. Click Request setup. The button says Sending… while it goes.
  3. Setaflow confirms that the Setaflow team will set up your business for you and let you know.

Nothing you already have is switched off or changed.


Pack What a record is called Won stage Visit is called
Rooftop solar Enquiry Handed over Site visit
Lifts and elevators Enquiry Handed over Site visit
Fire safety Enquiry Handed over Site visit
Water treatment, RO and STP Enquiry Handed over Site visit
AC and HVAC Enquiry Handed over Site survey
Interiors and modular kitchens Project Handed over Site measurement
CCTV and security Enquiry Handed over Site visit
Installation (general) Job Installed Site visit
AMC (add-on to Installation) Contract Renewed Service visit

Each of the seven trade packs, from Rooftop solar to CCTV and security, also brings:


  • One trade pack per business. A second trade is refused.
  • The AMC pack can be added to the Installation pack, which has no AMC contracts of its own. Every other trade pack already includes them.
  • Packs only add. A pack writes ordinary settings once and is never re-applied. Nothing you already have is changed.
  • Your plan sets how many packs can be installed.

The Starter packs tab in Settings is shown only to the Setaflow team.

  1. Go to Settings › Starter packs.

The Starter packs tab as the Setaflow team sees it

  1. On a pack, click See what it creates. The preview, for example The Installation pack, lists the record type, stages, task types, appointment types, approval types, fields and stage automation it will create. Rows you already have are marked · already there.
  2. Click Install pack name, or Close.

The preview of the Installation pack

Other actions on a pack card:

  • Upgrade to vx appears when a newer version of an installed pack exists.
  • Uninstall shows which rows it Will remove and which it keeps, because you changed them, they’re shared with another pack, or live records still use them.
  • Download JSON, Save my setup as a pack and Import pack JSON move packs between businesses.
  • Business setup for this organization › Open business setup runs the same setup an Owner sees, on their behalf. It only adds; nothing is switched off.

  • The setup request reaches the Setaflow team in their admin notifications.
  • After install, check the contract plan price, your check questions and your words before you start.

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